Bookings can be made directly via the online booking page. We accept both credit and debit card. Please be aware a £20 non-refundable deposit is taken at time of booking to secure your appointment and for courses, 100% of the cost is payable upfront. These costs are strictly non refundable but may be transferable at our discretion. 

Appointments can be rescheduled up to 72 hours before your appointment via your online customer account. Rescheduling is the client's responsibility, and we are unable to make changes by phone, email or social media. Changes made within 72 hours are subject to our Booking Policy. This policy applies to all bookings and circumstances to ensure fairness and consistency for every client.

When you place your booking, you’ll receive both an email and WhatsApp confirmation, along with reminders 24 hours before your appointment.

If you do not attend your appointment, this will be classed as a no-show and charged at 100% of the treatment price. If your session was part of a course this will be deducted. In the event of non payment following a missed appointment, we unfortunately won’t be able to accept future bookings.

We understand sometimes things happen and it can cause you to be delayed, however it can be very difficult to accommodate your service without this having a knock on effect to the rest of our clients. For this reason, we have a strict 10 minute grace period.

If you are going to be late please do call the clinic to let us know, we will always accommodate where possible, however it may be necessary to rebook your appointment. If we have to rebook your appointment then a new deposit will be necessary to secure your booking. 

Gift vouchers (both physical and e-gift vouchers) can be purchased online or in the clinic and are valid for a period of 12 months from date of purchase. Gift vouchers are valid for treatments and retail products, under no circumstances are they cash redeemable. If there is any change required this will be presented in the form of credit which will be allocated to your account, redeemable on your next visit.

If your gift voucher is lost, this cannot be replaced. Vouchers can only be redeemed in clinic ( No.1 Tindal Street, Chelmsford, Essex, CM1 1ER)

Blooms strives for 100% satisfaction at all times, if for any reason you are unsatisfied with your treatment please let us know as soon as possible. As a valued client we would much prefer you inform us before you leave, so we can resolve any issues straight away. However, should you wish to inform us once home, please do call us within 24 hours to allow us to put things right. 

We want you to be completely relaxed during your treatment at Studio One, for this purpose, we kindly ask you do not bring children to the clinic. Children are not insured to be within the clinic, so sadly this is strictly non negotiable. Blooms is a small and intimate space, so unfortunately, we are unable to accommodate any friends or family. We are however in the middle of the town centre, so there is shopping and coffee shops nearby for friends to wait. 

When you arrive, please press the buzzer where you will be greeted by the Salon Manager. You will be warmly welcomed into the salon and invited to take a seat with a complimentary drink. As soon as your therapist is available and your treatment room is ready, you will be collected and welcomed through for your appointment. Please ensure you arrive no earlier than 5 minutes before your appointment time, this is to prevent any clients service being interrupted, and to allow sufficient breaks between appointments. 

Bodies by Blooms is located within Studio One and found using maps. Please use the following address - No.1 Tindal Street, Chelmsford, Essex CM1 1ER. Nearest parking includes Waterloo Lane Car Park or Bond Street Car Park which is just a short walk to the salon.

Alternatively, we are under 0.2 miles from Chelmsford Station. You will find Studio One in-between Cote Brasserie and HSBC.